E-counselling provides a confidential, safe and free way for you to receive support around personal and educational issues. You can send messages at any time. Counsellors are available between 8.30 am and 4.45pm Monday to Friday (except public holidays) and will usually reply within 3 business days. For more information about e-counselling including advantages, disadvantages, privacy and confidentiality, please click on the following link

About e-counselling.

If this is an emergency, please call 000.

If you would like to talk to a Counsellor or make a face to face appointment, please phone Student Life on 9286 9891

The Box Hill Institute Privacy Policy supports and endorses the state and national privacy regimes. The Institute collects personal information from you only with your prior knowledge and consent. Box Hill Institute will only use personal information provided by you for the purpose for which it was collected. We ensure that your personal information will not be disclosed to other parties, except if required by law or other regulation. We will take all reasonable precautions to keep personal information secure and to protect personal information from loss, misuse or alteration. All personal information will be removed from our systems when it is no longer required, except for archival requirements. If you require more information on the Institute's privacy handling practices please send an email to privacy@boxhill.edu.au